At Wickes, we have seen increased demands in recent years due to strong growth within our home improvement and e-commerce departments. As a result the demand for quality candidates uplifted substantially.

We were seeing high staff turnover and due to the demands of the role our previous agency were struggling with suitability. Extrastaff presented us with their solutions which included in depth key performance indicators, focusing mainly on retention and conversions of temporary staff into full time employees, pre site tours to assist with suitability and understanding, accompanied with an in-house front office IT system inclusive of facial recognition time and attendance. This gave us live data including cost reports, on time attendance, retention levels and additional compliance checks.

At present the challenges we faced have reduced dramatically due to Extrastaff’s ability to provide us with their proactive approach. We have seen vast numbers of colleagues join Wickes full time via Extrastaff, giving us a much more stable and skilled workforce. The data is fully transparent via EFOS (Extrastaff Front Office System) which is vital to any large operation. Additionally when volumes do increase last minute Extrastaff have the ability to react efficiently using their onsite team and local branches. The team that support the HDC sites are great, with a friendly, hard working and proactive attitude. I would highly recommend Extrastaff to others.